Shipping Details

FREE SHIPPING WORLDWIDE

EchicDeal offers FREE SHIPPING ALL OVER THE WORLDWIDE. No minimum purchase order. 

Destinations we regularly ship to include; Australia, USA, Canada, the United Kingdom, Mexico, South Africa, India, Indonesia, Japan, Germany, France, Spain, Sweden, Ireland and the rest of the EU. If your country is not on this list, not to fear we can still send get our items to you.

Tracking numbers are provided by email upon dispatch of your shipment. Approximate Shipment Time Schedule upon destination:

United States; Australia and New Zealand, Western Europe	15-20 business days
Asia	5-20 business days
Rest of the World	15-49 business days

 

Track your order here : https://echicdeal.com/pages/tracking-orders

Thank you so much for your purchase.

Please allow us for processing time (quality checking and packaging) on all orders is 2 to 7 days due to above special note. On the rare chance that your shipment is delayed we will immediately notify you. Any items not received within 10 weeks qualify for our full refund or reship guarantee. Please contact us at  echicdeal@gmail.com with any questions you might have. We are here to assist and help you with your shopping experience. 

Please note that we do not ship on Saturdays, Sundays or holidays. While we will do all, we can to ensure your order is delivered on time, EchicDeal@gmail.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

If you have ordered more than one item, it is very likely that you’re going receive them separately. Each item has its own tracking code.

Questions and Answer:

Question: Do you ship to XY country?

Answer: Yes, we ship to all countries except for mainland China, Indonesia and Bolivia, India where shipping is unfortunately not available for logistics reasons. 

Question: Can I make changes to my shipping address after I place my order?

Answer: Changes can only be made before the processing starts, after your order has been processed, we are unfortunately unable to make any changes.

Question: When will I receive tracking information?

Answer: Within a week of your order being fulfilled (shipped), you will receive a notification email containing your tracking number.

Question: My order has not arrived yet, even after 90 days.

Answer: While some parcels can arrive early, some others may experience shipping delays, or you may live in a more isolated region from where we sent our items from. If it does not arrive within 9 weeks upon ordering, we can offer you a full-refund, guaranteed!  

Question: I have received only a part of my orders, where are the other items?

Answer: All most  items are shipped directly from the USA, while others internationally directly from our suppliers.Some items may arrive earlier than others. Parcels may experience delays due to customs' security checks based on governing laws of different states. We will provide you with the tracking number to monitor the status of your package in real-time!

Question: What about possible custom fees? 

Answer: We are not responsible for any custom fees once the items have shipped.

If you do not receive such an email within 7 business days, please contact us! at EchicDeal@gmail.com